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AR > Collections > Delinquent Codes
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To Enter a Delinquent Code
Go to AR > Collections > Delinquent Codes
Delinquent Code – can be up to 20 characters. This will be used on the Unpaid Collections screen to indicate why an invoice is not being paid in a timely manner.
Type - Most reasons for non-payment of invoices are due to a problem with the customer (Their fault) or a problem with the service or goods provided (Our Fault). Use this field to indicate if the delinquent code represents a customer problem or if the fault lies with your organization
Description - The delinquent code description can be up to 80 characters.
Press the Save icon on the toolbar to commit the creation.
This process will create the delinquency types that you will use to categorize for management and reporting purposes.