In Order Entry, an item tied to a dropship will automatically ship when the PO is received. If you receive one by mistake, you need to reverse through ORD, since the items already shipped out. The Order RMA process even streamlines creating a Vendor RMA to return to the Vendor as well, saving time.
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Prerequisite
You will need to know how to enter an Order RMA, how to enter a Vendor RMA, and pulling up Unprocessed Documents.
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Create and Receive Order RMA
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