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If a line on a Sales Order is tied to a Purchase Order, you won’t be able to cancel that line. You will need to remove the tie first. If the PO wasn’t printed, it will try to delete the line off of the PO. If it was, then it will Cancel the PO line. You can uncancel the PO line if you were still receiving it outside of the Sales Order.
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Detail
Sales Order Adjustment
Removing PO Tie
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You will get a different prompt at this point, depending on if the PO was Printed.
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Cancelling SO Line
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