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Since a Microsoft update in Q2 of 2023, some users have been experience issues printing in TRX. The PDF comes up fine, but when they send it to the printer, it is printing with the Margins Cutoff. This is an issue with how Microsoft Edge handles PDF files.

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Solutions

There are 3 solutions to this issue.

  1. Turn IE mode on after the report generates

  2. Use the Basilisk Browser instead of Microsoft Edge

  3. Open the PDF outside of the browser before printing

Turn On IE Mode in Edge

Microsoft Edge is now loading the PDFs in their regular mode, which doesn’t print PDF’s properly. You will need to switch IE mode back on for it to print correctly.

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