Table of Contents

Overview

If a payment was applied against an invoice by mistake or a check bounced, you may need to reverse the Cash Receipt. Reversing the Cash Receipt will remove payment from the Invoice, leaving it open on the account.

Detail

Find Cash Receipt to Reverse

1. Go to the Customers Account

   1. A/R>A/R Inquiry>Customer Account inquiry

2. Go under the Transactions tab

3. Uncheck Outstanding Only checkbox

4. Find the Cash Receipt

   1. Enter Invoice number in the “Apply To” field and hit enter

   2. Note the Cash Receipt applied to the Invoice

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