Transaction history
This screen will show you all the Credit Card Transactions for a given Customer and allow you to Reverse any transaction manually.
****For a full guide on setting up and using Credit Cards in TRX, Click Here.****
Reversing Transactions
This screen allows you to look up CC transactions as well as reverse them
Step-by-Step
Open the Transaction History screen
A/R>Credit Cards>Transaction History
Select your Customer
Enter Customer # or Hit F9 to lookup
Hit Enter to load Transactions
Reverse the Transaction
Hit the “Rev” button next to the transactions
Hit Yes to the prompt
Field Breakdown
Customer - Enter the Customer number and hit Enter to load the Transactions
Customer Credit Card Payment History
This section Displays all the transactions for the Customer. It allows you to find Card Type and Last 4 digits from a previous transaction as well as reverse the transactions
Date - The date of the Transaction
Authorizer - The Credit Card Authorizer used for the Transaction
Reference - Where this transaction came from
Card Type / Number - Defaults blank. Double click to load from API
Amount - The amount of the transaction
Status - Current Status of the Transaction
Captured - This means the transaction has been received
Voided - This means the transaction has been reversed
Rev (button) - This button allows you to reverse the transaction on this screen