Cancelled Orders

Overview

The cancelled orders report was created specifically to get a printout of all orders that were cancelled in TRX. 

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ORD > Reports > Cancelled Orders

Note: An unprocessed order that gets deleted is not cancelled because it never officially became an order.

• Starting and Ending Date – you can choose a beginning or ending date to print this report by, or choose a quick date from the pull down menu to populate a set date in. Leaving these fields blank will print all dates.

• Starting and Ending customers – This report can be pulled by a customer or a range of customers, leaving these fields blank will make all customers eligible.

• Starting and Ending Reason – This report can be pulled by cancel reason or a range of cancel reasons. Every cancelled order must be assigned a predefined cancel reason

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