Adjustments

Owned by Stephen Juliano (Unlicensed)
Last updated: Jul 06, 2022 by Colleen Juliano
2 min read

Table of Contents

Overview

The Account Adjustments screen is used to apply open credit memos and unapplied cash to invoices or debit memos.  The same functionality is also available as part of the cash receipts entry.  The Account Adjustments screen is different in that it only allows applying the credit or unapplied cash to open invoices or debit memos without any other entries.

Detail

AR > Adjustments

There are no General Ledger entries made, as the balance of the Accounts Receivables will not change.  Using the Account Adjustments screen makes quick application of credits easy and simple.  If the user has access to print customer statements, a button on the toolbar can be used to easily print the statement of the customer for whom the adjustment is being made.

To use the Account Adjustments screen.

Go to AR > Adjustments.

  1. Customer Number - The account you wish to adjust.  You can press F9 to search for customers.  You can only adjust the accounts of customers who have both open invoices and open credits.

  2.  Date - The date of the adjustment the system will use today’s date as a default.

  3. Open Invoices - Click on the invoice you wish to apply the credit to.  Use the white search boxes at the top of each column to search for specific invoices.  Enter the search criteria in the field above the column to be searched.  For example, if a document search is needed for a particular day, enter the date in the box above the Date column.  Press Enter.  All transactions matching the criteria are shown.  You can use a combination of columns and criteria to narrow down the search by repeating the above steps.  Blank out the box above columns that are not part of the search criteria.

  4. Open Credits - Click on the credit you wish to use.  Credits can be searched in the same manner as the invoices described above
    Note: The amount of the adjustment will be the lesser of the invoice or the credit.  You cannot change the amount that is applied.

  5. Click on the Process Icon on the toolbar.  No reports are printed and the adjustment cannot be undone.