Table of Contents
Overview
Deposits can be transferred to another sales order from the same customer or to the customer’s account in the form of unapplied cash. Once it is unapplied cash, it can be applied to any open document by entering a zero dollar check on the Cash Receipts Entry screen.
Detail
Transfer Types
To Order - Transfers from one Order to another
To Account - *This will NOT create a credit document* Transfers amount to the Customers account. It will be available for refunds and transfers to other orders, but
To Credit - Transfers amount to an open Credit on the Customers Account.
To Transfer a Deposit To Order
Go to AR > Deposits | Transfer Deposits tab
Choose "To Order" from the transfer type Dropdown
Enter the sales order you are transferring to
Press enter. This will display all of the outstanding deposits for the Customers account
Enter the transfer amount next to the documents you want to draw from
Click on the Lightning Bolt to process
To Transfer a Deposit to Account
Go to AR > Deposits | Transfer Deposits tab
Choose "To Account" from the transfer type dropdown
Enter the transfer amount next to the documents you want to draw from
Click on the Lightning Bolt to process
*NOTE: To Account does not create a Credit document. That is now "To Credit"
To Transfer a Deposit to Credit
Go to AR > Deposits | Transfer Deposits tab
Choose "To Credit" from the transfer type dropdown
Enter the transfer amount next to the documents you want to draw from
Click on the Lightning Bolt to process
Transfer Deposit(s) between Customer Accounts
You can’t transfer Deposits from one Customer Account to another. You need to clear the deposit from the wrong account, and enter a new Deposit for the correct one.
Reverse the Deposit on the wrong account
Refund the Deposit
A/R>Refunds
Clear amount without Refund
Transfer Deposit “To Credit”
Create a Debit for the amount of the Credit
Apply them together with a Zero Dollar Cash Receipt
Enter a New Deposit for the Correct Customer/Order
A/R>Deposits