When you first login to TRX from the Web, you will need to do things a bit differently than in old TRX. Setup your machine to use Microsoft Edge with these instructions, then follow the rest of this guide

Setup Microsoft Edge for TRX See Getting Startedif you haven’t setup the machine to use TRX yet.

Table of Contents

Connecting to Site for first time - Pop-ups

User your TRX link to connect. It will look something like this:

https://COMPANY.sunsofterp.com/forms/frmservlet

There are pop-ups that come up when you first loginconnect. If you get these, answer them based on these screenshots:

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First Login - Database required

When you sign in, you use your UserID and Password, but you must enter ‘trx’ in the Database field. If you forget, you will need to refresh the browser before trying again.

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Printing First Report - Pop-up Blocker

When you first print a report in the new system, the report will be blocked by your pop-up blocker. You will see it in the upper right-hand corner. Click on the message, and select to always allow. From there, it should print without issue.

Microsoft Edge Pop-up Message

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Basilisk Popup Message

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