When you first login to TRX from the Web, you will need to do things a bit differently than in old TRX. You must have Java installed. Setup your machine to use Microsoft Edge with these instructions, then follow the rest of this guide (Optional, but only other option is Internet Explorer)
Connecting to Site for first time - Pop-ups
User your TRX link to connect. It will look something like this:
https://COMPANY.sunsofterp.com/forms/frmservlet
There are pop-ups that come up when you first connect. If you get these, answer them based on these screenshots:
First Login - Database required
When you sign in, you use your UserID and Password, but you must enter ‘trx’ in the Database field. If you forget, you will need to refresh the browser before trying again.
Printing First Report - Pop-up Blocker
When you first print a report in the new system, the report will be blocked by your pop-up blocker. You will see it in the upper right-hand corner. Click on the message, and select to always allow. From there, it should print without issue.
You should now be good to use TRX.