Deposits for Sales Orders - Pre/Post Process
Overview
This guide demonstrates how to enter, transfer, refund, and reverse Deposits for Sales Orders under the ORD module. Some functions also utilize AR and POS.
ORD
This section covers screens used under ORD.
Enter Deposit As Order is Created (pre-process)
Adding Deposits to Sales Orders is easy, but how you enter it will depend on the Order status. If your Order hasn’t been processed yet, then you can use the “Deposits” Tab on the New Order Entry screen to fill out the details. Once the Order is processed the Deposit is created.
Enter Deposit After Order is Created (Post-Process)
Once the Order is processed, you will notice that you can no longer fill out the “Deposits” tab to create Deposits. You will need to either create it under A/R or POS.
A/R
This section covers screens used under A/R.
Create Deposit Under A/R
You can apply a Deposit under A/R using the “Deposits” screen, under A/R>Deposits. Here, you can enter a new deposit, transfer an existing one, apply a Credit Memo as a deposit, and print Deposit related reports.
Transfer Deposits Under A/R
You can Transfer Deposits to another Order, to the Customer’s Account (no document), or to Credit (Creates credit on account). For the full guide, see Transfer Deposits.
Reverse or Refund Deposit
To reverse the Deposit entirely, we can just enter a Refund for the Deposit.
Go to the Refund screen
A/R>Refunds
Enter Customer Number
Change/Confirm Refund Date
Enter Reference
This will be on the transaction in Customer history
(Optional) Refund through POS - checkbox
Use to run the transaction through a register
Enter Terms
If you did step 5, enter your POS Register
POS
This section covers screens used under POS.
Create Deposits Under POS
Another way to apply a deposit once the order is processed, is through POS. You will need to have an intangible item setup to use as our “Deposit” item.
Then, you need to set that item under POS>POS Setup as the Deposit item. Now, when you use that item in POS, you will get the option to add a Deposit to an Order.