RMA Reports

Overview

There are several reports that can be used to disseminate the information from the RMA process.

ORD>Reports>RMA Reports | Open RMA's

Starting and Ending Warehouse– This report can be pulled by an item's warehouse or a range of warehouses, leaving these fields blank will pull from all warehouses defined in TRX.

Use this report to get a report of items that have been on RMA's and received back into inventory.

Starting and ending customers – This report can be pulled by a customer or a range of customers, leaving these fields blank will make all customers eligible.
Starting and Ending Date – you can choose a beginning or ending date to print this report by, or choose a quick date from the pull down menu to populate a set date in. Leaving these fields blank will print all dates.

Starting and Ending Item– This report can be pulled by an item or a range of items, leaving these fields blank will make all reports by any item eligible.
Starting and Ending Date – you can choose a beginning or ending date to print this report by, or choose a quick date from the pull down menu to populate a set date in. Leaving these fields blank will print all dates
Print Items that have been returned ___ or more times – by placing a number in the blank space you will only see items that get returned frequently or more then the number you have chosen. Good for finding items that get returned a lot and tracking down the reason why.
Print Detail version of this report – Check box to print out the details associated with the items that were received.

RMA Reports can also be printed by Customer, Item and Reason.