Cannot Reverse PO Receipt

Owned by Stephen Juliano
Last updated: Dec 29, 2021
3 min read

We allow users in TRX to reverse some PO Receipts, but not all PO’s are eligible. If the PO receipt had been invoiced or was a Dropship/Staging PO for instance, you would not be able to reverse it using the reverse screen. The same is true for lines that are received on a Prepaid PO, as we already have an invoice against the PO. Instead, you will need to make correcting Transactions.

PO Receipt Was Invoiced

Scenario: PO was partially received by mistake. We now need to reverse 1 or all of the items on the PO, but you can’t reverse the receipt.

  1. Send item(s) back to the Vendor

    1. Create a Vendor RMA to return the Items (Remove from inventory)

  2. Account for the RMA in A/P

    1. Create a Credit Voucher against the RMA

  3. (Optional) Make Item(s) Receivable Again

    1. Create New PO with item

    2. (Optional) Consolidate into Original PO

IF you need to have the items on the original PO, consolidate the New PO into the Old.

Prepaid PO Tied to Sales order

Scenario: PO tied to a Sales Order was Prepaid and received. One of the items was later cancelled, but you can’t reverse the receipt.

  1. Send item(s) back to the Vendor

    1. Create a Vendor RMA to return the Items (Remove from inventory)

  2. Account for the RMA in A/P

    1. Create a Credit Voucher against the RMA

  3. Reverse the PPO Amount

    1. Create a Credit Voucher for a PPO line against the original PO

  4. Create a New PO

    1. On the Sales Order, generate a new PO by setting to None, then Gen PO again

  5. Prepay the new PO

    1. Create PPO Voucher for the new PO

  6. Use the Credit Voucher created for the RMA to pay off the new PPO Voucher.

    1. Create a Quick check selecting both Vouchers

IF you just needed to reverse without creating a new PO, then you can just follow steps 1 - 3. If there wasn’t a prepay involved, you can just do steps 1 & 2.

DS PO Tied to Sales Order

Scenario: DS PO for Sales Order was Received by mistake. Need to reverse it.

  1. Bring the item(s) back into Inventory

    1. Create an Order RMA against the DS Lines

    2. Receive the Order RMA

  2. Send Item(s) back to Vendor

    1. Create and Process Vendor RMA Against PO/Lines Received by mistake

  3. Fix A/P, if Voucher was entered. If not, skip this step

    1. Create a Credit Voucher against the Vendor RMA

  4. Detach old PO

    1. Under PO tab in Order Query/Change, click the PO Option Dropdown

      1. Select None

  5. Create New PO for Items

    1. Use PO Option dropdown and select Dropship

  6. Fix A/R, If Invoiced to Customer. If not, skip this step

    1. Create a Credit Memo against the Order RMA

IF you need to have the items on the original PO, consolidate the New PO into the Old.

Project Staging/DS PO

Scenario: Staging/DS PO for Project was received by mistake, but you cannot reverse the Receipt.

  1. Bring the items back into Inventory

    1. Create Return Ticket for items that shouldn’t have been received

    2. Receive the Return Ticket

  2. Send Item(s) Back to Vendor

    1. Create and Process Vendor RMA against the PO/Lines Received by mistake

  3. Fix A/P, if Voucher was entered. If not, skip this step

    1. Create a Credit Voucher against the Vendor RMA

  4. Detach old PO

    1. Under PO tab in Project Material Plan, click on item then right click on the PO#

      1. Select to remove tie

  5. Create New PO for Items

    1. Generate New Staging PO from the Project

IF you need to have the items on the original PO, consolidate the New PO into the Old

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