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User Locking Order from Shipment
User Locking Order from Shipment
Problem
Trying to ship out Order, but it says a user is locking the record. The user doesn’t currently have the Sales Order open. Need to unlock to Ship.
Solution
The User in the error message needs to open the Sales Order, Save, then exit to unlock the order.
Open the Order
ORD>Order Query/Change
Type in the Order number and hit Enter
Save the Order
Hit the Save Icon or hit F10
Close the Order
Hit the Red Door
, multiple selections available,
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