Voucher Process Error

There are several common errors found when processing Vouchers. It is usually either an issue with a record being applied against, or an issue with the Voucher itself.

Error 1

Could Not Process Voucher: SOFRT had error when:

creating S/O freight debit memo master

ORA-01400: cannot insert NULL into (“ENTERPRISE”.”

ARV_INV_MASTER_INPUT”.”BILL_TO_KEY”)

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SOFRT lines use the Customer record to create Debits. The Customer’s need to have a Default Bill To and Ship To on their account, or you will receive this error. Open the Customer account of the order you are adjusting. The Default Bill To field would be empty. Just hit the Save icon at the top or hit F10. This should populate those fields, and the Voucher should then process without issue.

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