Cannot Reverse / Need to Credit Voucher

We allow users in TRX to reverse Vouchers, but not all Vouchers are eligible. If the Voucher is for a PO receipt, for instance, you would not be able to reverse it using the reverse screen. Instead, you will need to make correcting Transactions. This can also apply to a Vendor Invoice that you want to Credit, just only follow steps 1 and 2.

Scenario: Voucher entered for PO Receipt on the wrong date or for the wrong amount.

***Just Need to Reverse transactions, No Credit, See 3c***

1. Create a Credit Voucher against a GL line for the amount of the Voucher you are reversing

2. Apply Credit Voucher to Open Vouchers using a $0 Quick Check

3. Create a Voucher against the same GL line as the Credit Voucher in Step 1

   1. Make it the same if you were reversing to create later

   2. Enter the correct amount if the original was wrong

   3. See Cannot Reverse PO Receipt if you are actually reversing the Receipt as well